At Brookside "66" Service, we firmly believe actions speak louder than words. That's why we encourage you to browse through our reviews left by our clients from Kansas City and beyond. As the neighborhood go-to auto repair shop, you can trust auto mechanics to fix complex and minor issues on Domestic, European, and Asian vehicles. That proof is in our reviews:

5

Great customer service & timely.

5

Exceptional customer service and workmanship!

5

They did a great job on my car!

5

Great service again. On Friday my car started whining and squealing. Took it in Monday morning. And it’s always great to hear that the fix is cheaper than you expected. AND it was done by 2 o’clock. On a Monday! Kudos to David and crew!

1

I would give them zero stars if possible. DO NOT TAKE YOUR CAR TO GET SERVICED HERE! NO MATTER HOW DESPERATE YOU ARE! Their follow-through, quality of work and timeless are all horrifically poor. We have given them our business twice over the past 3 years, under different management bc they are a local business vs giving it to costco or our car dealerships Lexus/ Audi. DO NOT DO THAT! they are late on having the car ready when promised 1-2 days. And their workmanship is poor. I had my tires changed and the car came back with an alignment issue - which it never had before. they don't take appointments and even when a problem is their fault, they do not prioritize your car. They also do not have many qualified technicians. NET-NET - DO NOT TAKE YOUR CAR HERE TO BE SERVICED. YOU WILL REGRET IT!

I would have preferred a five star review over this scathing one sided review full of half truths Aviva. I am just a local small businessman who lives, works, goes to school, & church in the neighborhood and prefer to spend my dollars with other local small business. So I appreciate your doing that, but reviews such as this do not help my cause. Especially since a lot of the statements in your post are not true. We completed your vehicle the same day it came in. I apologize we may have been a little slow, but I did have two technicians off with health issues at the time. We offered to have the alignment checked & preformed if needed to try and correct the concern you are having. We do take appointments. We do prioritize vehicles returning for a previous concern. We employ ASE Certified technicians. As far as our "quality of work" and "workmanship", you no NOTHING! about our quality of work and workmanship. We purchase and install the absolute highest quality parts & accessories available, many of them O.E. We purchase and use the absolute highest quality tools and diagnostic equipment available. I employ the some of the most trained ASE Certified Technicians in the industry. Two of them "Master Certified". As far as not having "many qualified technicians" As you can see we don't have 10, 15, 20, service bays like many of the corporate facilities and dealerships. We only have three so we have three "ASE Certified Technicians" Thank You Brookside 66 Service

- Brookside 66 Service
4

Having moved to the area recently, I needed to get two out of state vehicles inspected for registration in MO. I was able to get both done easily, in one day, with no hassles and the staff was super friendly.

1

I've had a lot of work done here, but every time I went it was so expensive, and I felt like I was being ripped off. After trying some other places, I found out I was paying at least double what it should have cost. So if you want honest and affordable service, look elsewhere. I recommend Perkins Automotive Service - very affordable and great people.

1

poor service /way over priced the one time I had work done there. More recently, I ran out of gas 3 blocks away, I went in to borrow a gas can and offered to make a deposit. They refused to lend me a can (even with a deposit)

I called Mr Loman to discuss this matter. He would not speak with me and hung up the phone.

- Brookside 66 Service
4

Just got gas.

5

Clean friendly station. Full and self service.