Kansas City Auto Repair

279 reviews
(816) 608-8434
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At Brookside "66" Service, we firmly believe actions speak louder than words. That's why we encourage you to browse through our reviews left by our clients from Kansas City and beyond. As the neighborhood go-to auto repair shop, you can trust auto mechanics to fix complex and minor issues on Domestic, European, and Asian vehicles. That proof is in our reviews:

1

Their website offers appointments. I make one and list what needs to be done. Greg calls me back and offers a Friday or Monday morning appointment. I pick Monday. I made arrangements to be off of work and my wife made arrangements to go in late so that we could juggle dropping the car off and picking it up when complete. We show up Monday at 7:30 sharp. I'm met by an employee at the counter. I told him I'd made an appointment to bring it in. He replied that they don't do appointments and was rude about it. I explained that I'd made one online and recieved a call back to confirm. He just repeated that they don't do appointments. He huffs and grabs a pad of paper, tells me they'll have it ready at 5 and then asks me to tell him what work needs to be done. I tell him I'd need to to look up the appointment for the list so that I don't forget anything. While looking it up, he tells me to come back later when Greg is there because he handles all that stuff. I left and I'm never going back.

5

Excellent service every time !

Thank you Richard and Terri for the perfect 5-star rating! We are thrilled that you always have an excellent experience at our company. We appreciate your ongoing support and look forward to providing exceptional service to you in the future!

- Brookside 66 Service
5

Great quick service!

Thank you for the 5-star review, John & Nancy! We are delighted to hear that you had a great experience with our quick service. We strive to provide efficient and top-notch service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out.

- Brookside 66 Service
5

Always quick, honest and friendly service!

Thank you, Amy! We're thrilled to hear that you consistently experience quick and friendly service. Your kind words mean a lot to us!

- Brookside 66 Service
5

Quickly identified the issue and resolved Thank you!! I appreciate the attention received!!

Thank you for the kind words, Elizabeth! We're thrilled to hear about your positive experience with us. Providing excellent service is our top priority, and we're here to help whenever you need us.

- Brookside 66 Service
5

I got stuck in KC because there was an issue with my wheel. Had to send my family home with a rental while i waited for a wheel to be found. Greg understood the sense of urgency and worked hard to get a wheel and get me home asap

Thank you for sharing your experience, Daniel. We understand how frustrating unexpected delays can be, and we're glad that Greg was able to help you get back on the road quickly. We appreciate your patience and look forward to serving you in the future.

- Brookside 66 Service
5

Always honest and quick service. We appreciate having them in our neighborhood.

Dave, thank you for the 5-star review! We're happy to be part of your neighborhood and provide you with honest and efficient service. Let us know if there's anything else we can help you with!

- Brookside 66 Service
5

Its a neighborhood service station and they take great care of us neighbors! Thanks!

Thank you, Tim! It's wonderful to know that you feel taken care of at our neighborhood service station. Please don't hesitate to reach out if there's anything else we can assist you with.

- Brookside 66 Service
5

These guys are great. Honest advice and they work to make repairs as affordable as possible. I trust them.

Thank you, Tony! We pride ourselves on providing honest and affordable service. Your trust means the world to us!

- Brookside 66 Service
5

I have relied on Brookside 66 for all of my repair and maintenance needs, and I keep returning because I receive excellent service at a fair price. Don't be put off by the lack of dealership amenities but instead consider the qualities in which Brookside 66 excels, in its service and its pricing. I am a long-time Brookside resident, and while I first gave the garage a chance due to its proximity to my home, I continue to return to Dave, Greg and the crew because of how I am treated. Too, this is a local garage and not a chain or a dealership, something that is important to me and that I want to support.

Thank you for the wonderful review! We're delighted to hear that you value the exceptional service and competitive pricing at Brookside 66. Being a local garage, we strive to provide a personalized experience for our customers. We appreciate your continued support and look forward to serving you again soon!

- Brookside 66 Service
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