Kansas City Auto Repair

The staff of Brookside 66 continues to go above and beyond the norm. In addition to their mechanical competence they are friendly, professional, and provide the kind of gracious, trustworthy, personal service that is increasingly rare. Thank you, Brookside 66!

These guys are very slow and do not actually try to figure out what is wrong with your vehicle and will over charge you for everything little thing and do very bad work. Would not recommend them to anyone, highly advise going anywhere else. Truck wasn’t blowing hot. I give my opinion as to what could be the problem as I’m pretty savvy around vehicles. Take my truck in and they call me 2 whole days later that it was fixed, pick it up only to find out it is still not blowing hot. Take it back in, they say the heater core is clogged, put a de clogger in and charged me again to do a simple heater core flush which they should’ve done then I first had it in, took a whole day and had to pick up next day. Take it back 2 weeks later to flush the de clogger out and they say it’s still not fixed and I need a brand new heater core and AC evaporator and quote me $2300, call another shop and get the same service quoted for $1600 and they charged me again just to run water through my system and tried to charge for an unneeded fluid swap which I hadn’t asked for and they didn’t tell me they were doing, they did remove that charge. Take my truck to the other shop and they diagnose my truck and find out the heater core was never the problem and fix the actual problem for $200 cheaper then what was originally quoted. So they were going to charge me $2300 to fix something that wasn’t even broken. Again do not use these guys!

These guys are very slow and do not actually try to figure out what is wrong with your vehicle and will over charge you for everything little thing and do very bad work. Would not recommend them to anyone, highly advise going anywhere else. Truck wasn’t blowing hot. I give my opinion as to what could be the problem as I’m pretty savvy around vehicles. Take my truck in and they call me 2 whole days later that it was fixed, pick it up only to find out it is still not blowing hot. Take it back in, they say the heater core is clogged, put a de clogger in and charged me again to do a simple heater core flush which they should’ve done then I first had it in, took a whole day and had to pick up next day. Take it back 2 weeks later to flush the de clogger out and they say it’s still not fixed and I need a brand new heater core and AC evaporator and quote me $2300, call another shop and get the same service quoted for $1600 and they charged me again just to run water through my system and tried to charge for an unneeded fluid swap which I hadn’t asked for and they didn’t tell me they were doing, they did remove that charge. Take my truck to the other shop and they diagnose my truck and find out the heater core was never the problem and fix the actual problem for $200 cheaper then what was originally quoted. So they were going to charge me $2300 to fix something that wasn’t even broken. Again do not use these guys! Edit: The owner of Brookside 66 did reach out to me and gave me a 100% refund for all of my visits. It was a very nice and unexpected gesture.

Bought my truck in to get started they have as fixed it. Told me to come get it drive home and it wouldn’t start again but didn’t have problems changing me 300 dollars for it. If they don’t fix it I’m going to the better business Bureau also Jeff and Greg have no customer skills I felt verbally abuse speaking with them for a service I paid for

Great, fast service!

They are always helpful and kind!! They know customer service

Always at your service. Needed inspection! Got ut done simple and easy.

I am surprised at the range of services Brookside 66 can provide and was happy that they could install new tires. They truly are an Old School service station.