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    Saturday - 7AM-3PM

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Below is a list of our frequently asked questions. Click on the question to reveal the answer. If your question isn’t listed feel free to contact us and we’ll be happy to answer your questions.

Frequently Asked Questions

This is a myth. There is no such equipment that will tell you what is wrong with your vehicle or that can predict what will go wrong with your vehicle next. Through our technician’s education, training, and experience with automotive repair, we are able to use the diagnostic equipment and determine what is wrong with your vehicle. This process is slower and more difficult if you have had someone else try and fix the vehicle. It is important to give Brookside “66” Service all the symptoms and information known about your vehicle and the problems you are experiencing.

Our invoices reflect the total cost in parts & labor increments. Labor time is determined by using the Alldata Labor Guide, which is an industry standard. You can be certain that the parts used were purchased according to your individual needs. We also separate our shop supplies and environmental fees. These are the shops supplies needed to inspect and/or repair your vehicle. These include, but are not limited to, shop towels, misc. nuts/bolts, engine/brake cleaner. The dealerships will charge you for an entire can of cleaner, even if they only use a small amount. We try to keep it fair by only charging a small percent. This is near the top most frequently asked questions list.

In today’s highly sophisticated automobiles, a tune-up is a maintenance type service and normally does not correct running problem. We advise our customers with a running problem to choose an engine diagnostic service in order to address the source of a running problem.

All four categories have a purpose in making repairs and should be selected according to availability, vehicle specifics and your personal needs. A factory new part is one manufactured by the company that produced the vehicle. An aftermarket new part is manufactured by a source other than the original factory. A remanufactured part was previously used and is reconditioned to meet or exceed original specifications. A used part has been obtained from a salvage yard.

It would depend on the symptoms or purpose. If the inspection is for a used car purchase, we charge according to the extent of inspection. When diagnosing an electrical problem (wiring problem, headlights don’t operate, etc.) or drive ability concern (hesitation, check engine light, etc.) there will be a charge applied based on the type of equipment used and the technician’s time. If the customer does not approve the repair expect to pay for diagnostic time as well.

No appointment is necessary at Brookside “66” Service, we work on a first come, first serve basis. And in most cases we’ll have your car back to you the same day!

We accept VISA, Master Card, Discover and American Express. We also accept checks with proper identification. We process our checks through Advantage.

In many cases, depending on the design of the vehicle, locating an electrical problem or replacing a part requires disassembly of a section/s or removal of other parts to access the area for the repair.

Routine maintenance protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.

Our top priority is to keep you and your passenger’s safe while riding in your vehicle. If the repair can wait, the advisors and the technicians will work together to help you prioritize the urgency of the repairs and maintenance needed.

If you didn’t see the answer to your question above in our frequently asked questions please to don’t hesitate to contact us.

FAQ. Frequently Asked Questions


ASE Certified
NAPA AutoCare Center

Check Engine Light On?

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Brookside "66" Service
6244 Main St.
Kansas City, MO 64113

Monday-Friday - 7AM-6PM
Saturday - 7AM-3PM

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  • 816-333-0565

24 Hour Towing

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